WHAT IS VELOFIX CONCIERGE DELIVERY?
Velofix Concierge Delivery is North America’s largest fleet of mobile bike shops. It is an alternate white-glove option available for customers who desire additional personal assistance. A Velofix professional mechanic comes directly to your home on a date you’ve scheduled to deliver, build, fit, and service your bike in a fully equipped mobile bike shop. Velofix guarantees their work, which means that if you are not satisfied with something, reach out to them and they’ll guarantee to make it right. **The follow up visit is upon request of the customer and is offered to address the normal “break-in” period of the bike, like adjusting brakes, shifting and bolt torque.
HOW DO I SELECT VELOFIX CONCIERGE DELIVERY?
Upon checkout of your new CERO One bike, choose “Velofix Concierge Delivery” as your shipping method. We will contact the nearest Velofix Profession based on your Shipping postal code. Although Velofix is nationwide, there are some locations that Velofix may not be available and you will be notified if it is not.
IS VELOFIX AVAILABLE IN MY AREA?
Enter your shipping postal code to see if Velofix Concierge Service is in your area.