Careers
Come work with us at our office in Los Angeles! See below for current openings.
Marketing and Operations Manager
Apply by SEPTEMBER 30th
Marketing
- Create video and photo content for social media and online use
- Post daily updates to social channels (Instagram, Facebook, and Twitter) and/or schedule updates through Later.com
- Write and send email newsletters via Mailchimp
- Write and publish blog entries discussing technical aspects of the bike, tips for daily use, and general information about biking and sustainable cities
- Update and create basic promotional, design, and branding materials
- Coordinate with PR, marketing, and content creation contractors to ensure consistency of message
Operations
- Answer phone calls, return voicemails, and help CEO respond to emails
- Offer in-person test rides or one-on-one virtual (video call) demonstrations
- Facilitate online, phone, and in-person order placement and fulfillment
- Troubleshoot with current customers about any issues they may be having with the bike
- Respond to warranty and return requests
- Update products, pages, text, and images on Shopify-based website
- Assist as needed with various tasks required to run and grow a small business
Requirements
- Comfortable riding an electric bike
- Able to work remotely and in-person at our office in Sawtelle, Los Angeles
- Able to work independently and take direction
- High level of attention to detail
- Dedication to prompt and professional customer service
- High level of digital/online competency
- Ability to lift 60 pounds
- Bachelor’s degree required
- 1-3 years of relevant work experience
- Experience with Microsoft Office, Dropbox, and Shopify required
- Experience with Adobe Photoshop and Illustrator preferred
Hours and Compensation
- 15-20 hours per week to start
- Hourly rate depending on experience
- Opportunity for a performance-based raise after 3 months
To apply, email your resume and cover letter to Kiyoshi Iwai at info@cero.bike.