There's a lot to learn with a new bike, especially an electric bike! If you have any questions as you are setting up and getting to know your bike, please consult the manuals below.
CERO One (Belt Drive) Manuals
Error & Warning | Manuals & Technical Documents (shimano.com)
Shimano Revoshift Shifter Manual
Gates Carbon Drive Belt Manual
CERO One (Chain/Derailleur) Manuals
If you have any questions, please contact us - we're happy to talk you through any issues you have with your bike.